Job Description

Together we change lives.

Kelly is a team of experts driven by our belief that the impact of the right person in the right job is limitless.

No matter where you are in your career journey, you can apply your knowledge and passion to move people, organizations, and communities forward. You’ll have opportunities to grow your expertise and capabilities, both professionally and personally. As a team, we celebrate inclusion, caring and collaboration. As a company, we value your contribution, we work with integrity, and we always put people first—so your impact really will change lives.

Our Kelly Education Account Manager (Onsite) is accountable for:

• Serving as Kelly Education’s primary on-site partner within the school district, building strong relationships with district leaders, school administrators, and other key stakeholders.
• Leading the day-to-day management, engagement, performance, and retention of a large paraeducator workforce, with a focus on supporting special education programs and student needs.
• Conducting workplace observations, providing coaching and feedback, completing performance evaluations, and addressing attendance, performance, and other workforce concerns in partnership with internal teams and district stakeholders.
• Partnering with Kelly Education recruiting and talent teams to attract, onboard, train, and retain qualified paraeducators and maintain a strong talent pipeline.
• Monitoring program performance, workforce trends, client needs, and market conditions; using data and insights to identify opportunities, solve problems, and improve outcomes.
• Managing key account responsibilities, including client reporting, business reviews, program compliance, financial awareness, and support for special education summer school or Extended School Year (ESY) programs.
• Supporting the growth of the Kelly Education partnership by identifying opportunities to expand services and introduce additional Kelly Education solutions that support the district’s evolving needs.
• Collaborating across Kelly Education teams to deliver a seamless client and talent experience while strengthening account relationships, retention, and long-term growth.
  This position is based onsite in Malvern, PA, a minimum of four days per week, with the flexibility to work remotely one day per week.

Essential Skills, Knowledge, & Experience

• Experience working in, supporting, or partnering with special education programs or environments is strongly preferred. Experience as a special educator, paraeducator, school administrator, related service provider, or in another special education setting is highly valued.
• Demonstrated experience leading, coaching, supervising, or managing a workforce, team, or group of employees, including providing feedback and addressing performance and attendance concerns.
• Strong relationship-building and customer management skills, with the ability to establish credibility and collaborate effectively with school district leaders, administrators, employees, and internal partners.
• Ability to independently manage competing priorities, make sound decisions, solve problems, and adapt quickly in a fast-paced and evolving environment.
• Strong communication and presentation skills, including the ability to communicate clearly with a variety of audiences and facilitate productive conversations around performance, workforce needs, and business opportunities.
• Experience using data, reporting, workforce trends, or business insights to identify challenges, recommend solutions, and support informed decision-making.
• Recruiting, staffing, vendor management, education, workforce management, or account management experience is preferred.
• Bachelor’s degree preferred; equivalent combination of education and relevant experience will be considered.

Base pay range for this position is $65,000–$72,000 per year, with a target annual bonus opportunity of 10% of base salary. Final annual compensation will be based on experience and may vary by geographic location.

Total compensation package and benefits applicable to the position—understanding that each person has unique professional and personal needs focused on your total well-being. Explore our range of benefits at: Kelly Services | People Regular Staff.

Kelly is an equal opportunity employer committed to employing a diverse, equitable and inclusive workforce, including, but not limited to, race, gender, individuals with disabilities, protected veterans, sexual orientation, and gender identity. Equal Employment Opportunity is The Law.

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