Job Description

Job Description:

We’re hiring | Sales Support Administrator

From Catenon, we are currently looking for a Sales Support Administrator for an international company based in Chicago.

The Sales Support Administrator plays a key role in supporting the sales organization by managing the full order process and ensuring a seamless experience from quotation to delivery.

This role acts as a central point of coordination between customers, sales representatives, and internal teams, ensuring accuracy, efficiency, and high-quality customer service.

Responsibilities:

- Prepare and process accurate customer quotes in a timely manner
- Enter and manage purchase orders in the system
- Track and monitor order status to ensure on-time delivery
- Serve as a primary point of contact for customer inquiries (phone and email)
- Provide professional and solution-oriented customer service
- Process and record customer payments accurately
- Support a team of sales representatives across assigned territories
- Coordinate with production, shipping, and accounting teams to ensure smooth operations
- Maintain accurate records of orders, quotes, and customer interactions

Requirements:

- 2+ years of experience in sales support, customer service, or administrative roles
- Strong attention to detail and excellent organizational skills
- Excellent written and verbal communication skills
- Ability to manage multiple priorities in a fast-paced environment
- Proficiency in Microsoft Office (Excel, Outlook, Word)
- Experience with ERP or CRM systems is a plus
- Proactive mindset with strong problem-solving skills and customer focus

What’s offered
- Competitive salary of $80,000 – $85,000 per year
- Competitive compensation package
- Health, dental, and vision insurance fully covered by the employer
- Paid vacation
- Retirement plan (401k)
- Hybrid working model (1 day remote per week)
- Monthly performance bonuses
- International and dynamic work environment

Company Description:

A Spanish design-led furniture manufacturer specializing in high-end seating, tables, and architectural furnishing solutions for office, hospitality, and residential environments. The company is internationally recognized for its contemporary aesthetics, sustainable production processes, and collaborations with world-renowned designers. It operates globally, working closely with architects, interior designers, and corporate clients to deliver premium, functional, and innovative interior solutions.

Job Tags

Full time, Work at office, Remote work, 1 day per week

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