Job Description

Datacenter Field Operations Technician

Job Type: Contract

Location: New Albany, OH

Work Arrangement: Onsite

Schedule: 24 7 coverage; 8-hour shifts, 5 days on / 2 days off

Job Overview

We are seeking hands-on Datacenter Field Operations Technicians to support a major hyperscale data-center campus in New Albany, Ohio. This is a physical-layer troubleshooting, break/fix, rack deployment, and maintenance role supporting large-scale data-center and AI infrastructure.

Key Responsibilities

• Perform rack receiving, rack/stack, cabling, energization, turn-up, relocation, and decommissioning activities.
• Install and dress copper and fiber cabling, including Cat6A, OM4, OS2, and MPO/MTP .
• Perform circuit QA/QC, loopback testing, fiber continuity testing, OTDR, power-meter, and VFL testing.
• Diagnose and repair Layer 1 connectivity issues involving fiber breaks, light levels, connectors, cables, and optics.
• Install and replace switches, line cards, transceivers, optics, and other network hardware following ESD procedures.
• Perform preventive maintenance, fiber cleaning, cable dressing, and power QA support.
• Manage tickets, document failures and as-built information, and coordinate hardware RMA activities.
• Collaborate with provisioning technicians, engineering, facilities, site project teams, and supply-chain partners.
• Follow all required safety, PPE, ESD, and Lock-Out/Tag-Out (LOTO) procedures.

Required Qualifications

• 2 5 years of experience in data-center cabling, network hardware installation, telecommunications, or a related field.
• Hands-on experience with copper and fiber optic installation, termination, cleaning, inspection, and testing.
• Experience with large-scale rack deployment projects and enterprise or hyperscale data-center environments.
• Strong physical-layer troubleshooting and network hardware break/fix experience.
• Familiarity with ticketing, asset management, and workflow systems.
• Ability to lift 50+ lbs repeatedly , stand/walk for extended periods, and work at heights, in confined spaces, and in warm data-hall environments.

Preferred Qualifications

• BICSI Installer/Technician certification or equivalent.
• OSHA 10/30 certification.
• Hyperscale or campus-scale data-center experience.
• Experience with AALC/liquid-cooled rack systems .
• Familiarity with DCIM platforms, barcode scanning, and asset management workflows.
• Background in telecom carrier operations or large enterprise network repair.

Schedule & Work Model

• Onsite: New Albany, Ohio; remote work is not available.
• Coverage: 24 7 across three 8-hour shifts: Day (7:00 AM 3:00 PM), Swing (3:00 PM 11:00 PM), or Graveyard (11:00 PM 7:00 AM ET).
• Work Pattern: 5 days on / 2 days off; approximately 40 hours per week.
• Shift Differentials: Apply to Swing and Graveyard shifts per company policy.
• On-Call: Rotating emergency response support may be required outside scheduled hours.

How to Apply

If you have hands-on experience with data-center cabling, fiber optics, network hardware, and physical-layer troubleshooting, we encourage you to apply for this Datacenter Field Operations Technician contract opportunity in New Albany, OH.

Job Tags

Contract work, Remote work, Relocation, Shift work, Night shift, Afternoon shift